Policies

Thank you once again for being here at Breath & Bone Reiki & Massage. We are so glad that you are here and cannot wait to connect with you!

To offer the best, most supportive and engaged experience, there are some policies in place to honor both your time and energy as well as mine. (basically, please just be a good person)

CANCELLATIONS:

If you need to cancel, you may do so within 24 hours of your appointment start time as we allow clients to book within 24 hours of their desired time. If you cancel with less notice than that, then you will be charged at $50 fee for your missed session.

Of course, life happens and emergency situations and sickness can be unpredictable sometimes. If you are sick in any way whatsoever, please send an email to breathandbonereiki@gmail.com to alert us of your situation so we can reschedule you. We hold space for clients with a variety of immune systems and cannot risk our health, and thereby their health, to hold an appointment if you are feeling any less than 100% and are very grateful for your understanding.

ARRIVING ON TIME:

We strive to keep things on time for each client. If you arrive late, that does not extend your appointment time as it will create a ripple effect into the rest of the day. You are welcome to arrive 5 or so minutes early to come in and get settled so that your appointment starts on time. Please leave your footwear on the mat outside the door and we have space for your belongings once inside the studio. If you arrive early and see our “in session” sign on the door handle, please hang tight and we’ll be right with you.

INAPPROPRIATE BEHAVIOR IS NOT TOLERATED:

Reiki, massage and yoga are all professional services, offered in a professional environment, with professional care taken to foster an environment of mutual respect and trust. Crossing the line in any manner: verbal, physical, written, or even jokingly will result in termination of your session and you will not be allowed back. You will be charged full price for your session and possibly even reported.

ALLERGIES:

Please alert us of any allergies that may affect your session, as even topical use of certain things may trigger a reaction in some people. We have a variety of options for you, so please just let us know.